Taking Care of Hattiesburg’s Heating & Cooling for 32 Years
About UsOur Services in Forrest and Lamar County
Don’t let the long summers in Hattiesburg, MS wear you out. Stay fresh with our air conditioning services. Jim Smith Services offers AC repair, replacement, and maintenance.
Maybe your furnace has been blowing cold air or your heat pump keeps making strange noises. Jim Smith Services experts can help you maintain, repair, or replace a heater for your home in Petal.
If you need your fridge, wine cooler, or chest freezer repaired in Laurel, choose Jim Smith Services. We have over 32 years of experience caring for refrigerators.
Has your hot water pressure been getting weaker? Has your shower been running cold after just a couple of minutes? We can repair or replace your water heater. We also offer water heater maintenance.
Get to Know Jim Smith Services, Inc.
Jim Smith was doing HVAC and refrigeration work for the local Coca-Cola plant when it was bought out. Mr. Jim wanted to do work that truly served Hattiesburg, so in 1994, he founded Jim Smith Services, Inc.. To this day, we’re still a locally owned company with local values.
At 83, Mr. Jim remains a driving force in our company and the Forrest and Lamar County community. He not only runs Jim Smith Services but also serves on the mechanical board for the City of Hattiesburg.
Mr. Jim makes sure Jim Smith Services technicians stay up to date in the HVAC field. He continues to pass on his own wealth of knowledge. He also provides opportunities for technicians to learn about new products and continue their industry education.
Our technicians aren’t just knowledgeable, though. They’re also friendly faces Hattiesburg residents recognize. Since Jim Smith Services is a small company, we’re able to really get to know our customers. This is a point of pride for us. The better we know you and your home comfort needs, the better we can help.
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Helping Customers Across Forrest and Lamar County
- Dixie
- Eastabuchie
- Ellisville
- Hattiesburg
- Laurel
- Moselle
- Oak Grove
- Petal
- Purvis
- Sumrall
Why Choose Jim Smith Services?
You can decide to work with Jim Smith Services because we’re a local Hattiesburg business with 32 years of experience. Or you could choose us because of our:
Trusted Technicians
We make sure our technicians are people you can trust. They are drug-tested and background-checked before employment. You will always be able to recognize them because they are uniformed. We also use a no-commission pay structure, so they have no reason to upsell you on work or equipment you don’t need.
Customer-First Pricing
We offer flat rates, price matching, and free second opinions. Our $89 dispatch fee is also rolled into the service charge if, after the evaluation, you choose to move forward with any work that needs to be done.
Emergency Services
In the muggy Mississippi summers, the last thing you need is an AC breakdown. That’s why we offer emergency HVAC services. Have an urgent HVAC problem? Call us at (601) 584-8400 today.
Respect for Your Time
You have better ways to spend your time than fretting over when your HVAC tech will turn up. We will send you automated reminders of your upcoming service appointment. We also offer same-day appointments whenever possible.
Connection to the Community
At Jim Smith Services, we like to stay connected with our community. We are active with the Shop with a Cop program. We also support local schools and participate in the Hattiesburg ADP. And every Christmas, we find a local single mom in need and provide gifts for her children, helping to give kids the joyful holiday they deserve.
Experience our excellent HVAC and water heater services firsthand. Call (601) 584-8400 today to make an appointment in Hattiesburg, Petal, or Laurel.
Prioritizing the Comfort of Our Customers
We want to be the first call you make when your home is uncomfortable.
Effective Communication
No one deserves to be in the dark about their comfort. At Jim Smith Services, we get to know our customers and their comfort concerns.
We provide detailed explanations of whatever is going wrong with your HVAC system, what repairs may cost, and any related problems that could arise in the future.
We enjoy advising Hattiesburg customers about ways to save money in the long term and equipping them to do so.
Working with Other Contractors
For Jim Smith Services, the well-being and benefit of our customers come before competition with other HVAC companies. As a smaller local business, we recognize that we may not have the resources to do a massive commercial job, but another company might. We do not let competitiveness or profit keep us from recommending the right company for the job, and vice versa.
We maintain working relationships with several other HVAC companies in Hattiesburg. This helps customers get the services best suited to their needs.
Jim Smith Services Guarantees AC and Furnace Excellence
You can depend on Jim Smith Services to back up our work.
If within the first year you are not 100% satisfied with your new system, we will remove it and cheerfully refund the amount of your investment. We stand by this guarantee—no matter the reason for your dissatisfaction.
Our Comfort Guarantee
We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we promised is not achieved, we will replace the system(s) at no charge.
Our $500 No-Frustration Guarantee
If your system breaks down during the first year and leaves you without heating or air conditioning, we will be there within 24 hours, or we will pay you $500 for your inconvenience.
Our $500 Installation Date Guarantee
If we do not have your new HVAC system(s) operating by the date promised, we will pay you $500 for your inconvenience.
Inside the Jim Smith Services Service Process
Our customers come first at every step of an HVAC service visit:
We Make a Human Connection
When you call the Jim Smith Services office, you talk to a living person. As the rest of the world rushes to adopt AI, we believe in maintaining personal relationships with our customers.
Collecting Your Information
We make note of the HVAC problems you're dealing with and let you know when a technician will be by to help.
A Friendly Heads-Up
On the day of your appointment, one of our technicians will call or text you in advance so our arrival is never unexpected and you have more time to plan your day.
Getting Down to Business
Our technician will carefully examine and test your furnace, air conditioner, or heat pump and identify any problems. In most cases, we can complete repairs on the same day.
Explanations and Next Steps
Our technician will debrief you on the repairs and any steps that need to be taken in the future. By the time we leave, your home’s comfort should be restored.
Do you need HVAC services in Laurel or Petal? Call (601) 584-8400 today to schedule an appointment.